Sheffield student accommodation - FAQs

WHY SHOULD I RENT MY NEXT STUDENT ACCOMMODATION IN SHEFFIELD FROM CAPLAND?

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From your first point of contact with Capland you will realise you are dealing with a very professional landlord. You will receive personal, friendly service at all times from all members of the Capland team. The properties speak for themselves – they are well maintained and comply with all current fire and safety regulations.  All properties have smoke alarms and carbon monoxide detectors.  Where legislation dictates, they are all licensed. They all have an Energy Performance Certificate too. They are in prime student locations and are of a standard usually only enjoyed by the professional letting market. Capland also provide a unique new home induction service with a trained member of staff to help you get the most from your property when you move in.  In the unlikely event that you need the services of one of our qualified tradesmen you will find them all very friendly, helpful and trustworthy.  We only use tradesmen who are known to us, and you will find a photograph of each member of our team in your house manual – you will never be letting a stranger into your home.  

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HOW DO I ARRANGE A VIEWING?

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You can either telephone us on 0114 268 7222 or pop in to our office. We prefer to give our current tenants at least 24 hours notice of a planned viewing. A member of our staff will take you around the accommodation and answer any questions you may have. Whenever possible we do like to take your whole group around the property in one visit, this causes less disruption to our current tenants. We ask that you do not call at the accommodation to request a viewing as we respect the privacy of our tenants.

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MY FRIENDS AND I HAVE HAD A VIEWING AND LOVE THE PROPERTY, WHAT NEXT?

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You can come into our office and have a look through the tenancy agreement. When you are happy you can sign up on the spot, or make an appointment to suit you. Until we have a signed tenancy agreement we will continue with viewings at the property and treat the property as still available to let.

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WHAT TYPE OF AGREEMENT WILL I BE SIGNING?

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It is an Assured Shorthold Tenancy Agreement for a period of 12 months. This is a joint and several agreement which means you are all jointly responsible for the rent on the property.

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WHEN DOES THE AGREEMENT COMMENCE?

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1 July 2017 until 30 June 2018 (Broom Street and William Street properties 14 June 2017 until 13 June 2018)

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HOW DO I ARRANGE PAYMENT OF THE UTILITY BILLS?

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When you move into a property you take meter readings for gas, electricity and water (where applicable). You then register all utilities in all your names, and give the companies the readings you have taken. We can help you with this information.  For gas, electricity and water allow on average around £6 per week per person.  Please see our UTILITIES page.

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DO I NEED TO ARRANGE INSURANCE FOR THE PROPERTY?

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Yes, you will need contents insurance for your own personal possessions. If your property has a flat screen television supplied by the landlord you will need to make sure your insurance policy covers this too.  The building is insured by the landlord.

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I HAVE A CAR, WILL I NEED A PERMIT TO PARK OUTSIDE MY PROPERTY?

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Most of the areas in Sheffield where student properties are do require a Council permit for on street parking. If you would like to check the requirements for your property please follow this link.  Some of our properties do have parking facilities; enquire at the office.

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WHAT HAPPENS IF I HAVE ANY PROBLEMS WITH MY PROPERTY ONCE I HAVE MOVED IN?

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Each property has its own house manual with full operating instructions for each appliance plus useful information on fire safety etc and contact details for tradesmen out of hours. During office hours you can call us or email us with your problem and we will arrange for the relevant tradesman to call at your property.

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I LOVE MY CAPLAND PROPERTY, CAN I STAY FOR ANOTHER YEAR?

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We write to all our current tenants in early October giving you first option of staying - and many do!

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HOW SAFE & SECURE ARE THE PROPERTIES?

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We value your safety and security and ensure everything possible is done to make your stay in Sheffield a safe one.  Our plumber & electrician carry out gas and electrical certification checks when required.  We also carry out a property induction service - where a member of Capland Sheffield student accommodation will show someone from your house how things work; boilers, cookers, showers, smoke alrms, etc.  We appreciate this is a whole new world to lots of students so offer you a helping hand.  We also provide a property manual with operating instructions for appliances in your property and helpful advice on looking after your new home.

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WHAT CERTIFICATES DO THE PROPERTIES HAVE?

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A Gas Safe Certificate (certified annually)

A NICEIC Electric Certificate

Conformity to the requirements of the Furniture & Furnishings (Fire Safety) Regulations 1988

HMO Licence if the property falls into the HMO legislation of the 2004 Housing Act fully protected deposit scheme covered by Tenancy Deposit Solutions

Energy Performance Certificate



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WHAT AREAS DO YOU HAVE PROPERTIES?

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Ecclesall, Crookes, Broomhill, Crookesmoor, Broomhall & City Centre.  Properties are within walking distance to the University of Sheffield or Hallam University.

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WHAT TENANT FEES MAY BE PAYABLE?

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Our fee structure is as follows:

  • £200.00         Deposit per tenant                                                                            
  • £  60.00         Application fee on signing Tenancy Agreement per tenant (which covers drawing up contracts and any associated paperwork, registering deposits, Right to Rent compliance, setting up rental payments/direct debits)       
  • £    5.00         Late payment of rent charge per week or part thereof                       
  • £  20.00         Returned cheques/direct debit mandates                                
  • £    3.00         Payment by debit card                                                                      
  • 2% (min £3)   Payment by credit card                                                                      
  • £  30.00         Breach of tenancy letter or visit by landlord due to complaint       
  • £  50.00         Changeover of tenant fee                                                             
  • £  50.00         Re-registration of deposit with deposit scheme    
  • £  30.00         Not attending a planned appointment                                 

Charges may also be made at the end of your tenancy for cleaning, decoration and any damage, etc. which has occurred for which you are liable. 

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WHAT DO I HAVE TO PAY ON SIGNING THE AGREEMENT?

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You are required to pay a deposit of £200 per person by either cheque, cash, debit card or credit card, which will be registered with mydeposits.co.uk which is a deposit protection scheme. This is a requirement by law which is why we prefer the deposit at the time of signing. There is also a non-refundable application fee of £60 per person, payable on signing.  We also require you to complete a direct debit mandate to authorise the rental payments.

The rental payments are taken in three instalments (52 weeks rent divided by 3).  

Broom Street & William Street properties rent is due: 

  • 10 June 2017
  • 1 October 2017
  • 20 January 2018

All other properties rent is due :

  • 20 June 2017
  • 20 October 2017
  • 20 February 2018
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WHAT DO I NEED TO BRING WITH ME WHEN SIGNING UP FOR MY CAPLAND PROPERTY?

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  • Student Number
  • Passport
  • Deposit
  • Application fee
  • Bank details i.e. account number, sort code, bank address
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